How Can We Help You?

Select "Doorstep Delivery" during checkout. A verified Rechev Valet will deliver the car right to your location and complete the digital handover inspection in minutes.

Yes! Open your trip status in the Rechev App or Guest Dashboard and tap "Extend Trip". If the vehicle is available for your requested hours, it is instantly approved.

Guests must be at least 21 years old with a valid Indian Driving License (or International Driving Permit) and an Aadhaar card for KYC verification.

Your refundable security deposit is automatically released back to your bank account within 24 hours of completing the trip handover.

All Rechev vehicles are equipped with an active Fastag. Tolls incurred during your drive are automatically logged via Fastag telematics and settled upon trip completion.

We charge a transparent 3% Convenience Fee at checkout to cover 24/7 AI Concierge support, cloud telematics, and platform security.

Our AI Vision engine verifies your Driving License and Aadhaar details in under 30 seconds upon upload during checkout.

NRI or foreign guests can upload a valid Passport along with an International Driving Permit (IDP) and their home country Driving License.

Rechev operates on a "Like-for-Like" fuel policy. Return the car with the same fuel level you received at pickup. Excess fuel is non-refundable.

Both Guest and Host upload vehicle photos at trip start and end. Our AI analyzes images to verify pre-existing scratches and ensure fair, dispute-free returns.

Tap "Roadside Assistance" in the app or call our emergency hotline. Our 24/7 towing and roadside team will dispatch help to your exact GPS coordinates immediately.